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Terms & Conditions

Cancellations, Booking Fees and No-Shows

For some appointments, we will take a non-refundable booking fee. This will go towards the final balance of your service(s).
If you do not arrive for your appointment or cancel/re-schedule within 48 hours of the start of your appointment, your deposit will be retained by the salon.
If you know you are unable to attend your appointment, please let us know as early as possible so we can re-schedule your appointment, transferring your booking fee where we can.

We reserve the right to ask for payment in full before a booking will be made. If this is done, the amount will be retained in full upon late cancellation or no-show.

If no booking fee is taken and you cancel within 24 hours, we reserve the right to ask for a late cancellation charge of 50% of the total appointment cost, then payment in full in advance, to book any future appointments.

If you do not show for your appointment and haven't contacted the salon, you may be removed from the online booking system. Please contact us to book a new appointment, we will require payment in full, in advance of any new appointment.

Lateness

Please let us know if you are going to be late for your appointment, we can usually allow for a few minutes, however we may have clients after your appointment. So if you are over 15 minutes late, we may cancel your appointment and the above cancellation terms will apply.

Privacy Notice

This privacy notice explains how Aribella Health & Beauty uses any information that you have provided.

Online Booking - Any details that have been added to your online booking are only used for Aribella HB to contact you with regards to your appointment.

Online Payments - Details are not stored for any online payments,

Client Record Cards - Any information that you have provided for our record cards are only used for us to contact you about your treatments at Aribella HB. Any medical information that you have provided to us is only used to ensure that we carry out our treatments to the highest standard for your safety. 

None of your information is shared to a third party. It is kept secure, and you reserve the right at any time to request to see any information we hold on your behalf.

Any records cards or online booking information that has been unused for 2 years will be securely destroyed.

Please do not hesitate to contact Emily, Owner of Aribella HB should you required any further information.

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